Website Hosting and Maintenance

Absolutely! Nonprofits (NPO) can enjoy any of our website hosting/maintenance plans with a 50% discount so they can continue doing great work and keep overhead costs low.

We check daily for WordPress core, plugin, and theme updates. We automatically take a backup snapshot prior to any updates and rollback to a previous snapshot if there are issues.

For high traffic websites, we perform all updates and maintenance on a staging server prior to pushing updates to the live server. We only push updates live when website traffic is slow unless there is an urgent update needed for security reasons.

After you sign up, we’ll email you a request for login credentials to your WordPress installation. Once we receive that we will get started immediately. 

In addition to the daily web server backups that are retained for 30 days, we also take daily website backups which are stored externally in Amazon’s S3 infrastructure for 90 days.

For higher redundancy needs or e-commerce sites, we can perform twice daily or hourly backups as well. We can provide separate quotes for longer backup retention needs.

Included on all plans is hosting on our dedicated high-performance Google Cloud Platform server that is shared only with other client websites.

Should you need an isolated environment or more redundant hosting (or have very high traffic or storage needs), we offer higher-tier options as well and can provide a free quote.

The SEO included with is very basic in nature and does not include the extensive SEO found in our full-service SEO packages.

Basic Technical SEO: We’ll ensure your website retains its SSL certificate, crawlability, indexability, and that all outbound links remain active. We will also provide basic website speed performance optimizations.

Basic On-page SEO: We’ll ensure each page has an SEO focus and proper Title and H1/H2 tags. We’ll also make sure images are properly marked with alt text. This does not include any content marketing.

We take many precautions and care in migrating sites. Typically there is little to no downtime when migrating to our server. 

In order for us to provide the highest-quality support and security for your website, we do require websites we maintain to be hosted on our server. This includes websites on our maintenance plans/retainers, not one-off needs.

However, we provide free migrations to us and hosting is included in our transparent pricing.

Yes, absolutely. We can get started as early as today to remove the malware and then come up with a maintenance strategy to prevent any reoccurring issues.

No. While we’d hate to see you go, you are able to cancel at any time and there are no long-term commitments. Simply reach out to us to process your cancellation.

You bet! Just send a quick message and we’ll usually get back to you within the hour.